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Customer support

    To customers adopting English website:
  • We provide services of domain name registration and renewal payment.
  • We provide the services of the daily English website maintenance and updating. Our website production and operation team ensure that:
    • We resume the website within one working day as soon as we receive the operation failure report.
    • Update contents of the website within 2 to 3 days as soon as we receive the client requests.

 

    To members of EasyChinaSupply.com:
  • We ensure that supplier information is published within the following working days:
    • Five working days for standard members.
    • Two working days for advanced members.